FAQs

Frequently Asked Questions

  • AI Discoverability
  • Content Intelligence
  • Demand Orchestration
  • Platform & Architecture
  • Pricing & Plans
  • Security & Compliance
  • General & Support
  • Agencies

AI Discoverability

What is AI Discoverability, and why does it matter?

AI Discoverability is the ability of your brand to be surfaced, cited, or recommended by AI systems like ChatGPT, Gemini, or Copilot during buyer research. It defines how visible your brand is in AI-generated answers — the new front door to B2B discovery.

How does Ziply improve AI Discoverability?

Ziply analyzes how often your brand appears, is cited, and ranked by leading AI engines, then provides actionable insights and optimization recommendations to boost visibility and authority.

Does AI Discoverability replace SEO?

No — it complements SEO. Traditional SEO optimizes for search engines; AI Discoverability optimizes for AI-driven assistants and answer engines, ensuring your brand is visible where buyers increasingly look first.

Which AI platforms does Ziply track?

Ziply monitors visibility across major platforms such as ChatGPT, Claude, Gemini, Perplexity, Copilot, and other AI models that generate or summarize information for users.

Can Ziply show how competitors perform in AI visibility?

Yes. Ziply’s benchmarking feature allows you to compare your AI Visibility and Authority Scores with industry peers to identify visibility gaps and competitive opportunities.

What are AI Visibility KPIs in Ziply?

Metrics include AI Share of Voice, Citation Authority, Source Diversity, Accuracy Rate, Sentiment Score, and Prompt Coverage — all consolidated into an AI Visibility Score.

How often is AI visibility data updated?

Ziply refreshes AI visibility metrics continuously, using a rotating cadence across LLMs to reflect the most current brand presence and discoverability.

What’s the difference between AI Visibility and Authority?

Visibility is how often you’re seen; Authority is how often you’re trusted and cited. Ziply connects both — ensuring your brand appears frequently and credibly.

Does AI Discoverability impact pipeline growth?

Yes. Brands with higher AI Authority Scores generate up to 4× greater pipeline growth due to earlier buyer exposure and higher trust in AI-curated content.

Can Ziply track citations in AI-generated answers?

Absolutely. Ziply identifies when and where your brand is referenced in AI-generated responses — across models, prompts, and geographies.

Content Intelligence

What is Ziply’s Content Intelligence?

Content Intelligence in Ziply transforms fragmented content operations into data-driven orchestration. It helps you uncover authority gaps, optimize content themes, and generate AI-ready assets.

How does Ziply’s Content Factory work?

The Content Factory identifies high-impact topics, creates AI- and SEO-optimized assets, repurposes existing materials, and automates publishing across all key channels.

Can Ziply repurpose my existing content automatically?

Yes. Ziply converts webinars, customer calls, and long-form assets into multi-format content such as blogs, social posts, or scripts — extending your content’s reach and authority.

Does Ziply help identify what topics to write about?

Yes. Ziply’s Topic Discovery Engine finds high-potential opportunities based on AI visibility trends, competitor coverage, and audience intent.

How does Ziply ensure AI-optimized content?

Each asset is aligned to structured entity graphs and authority signals that AI systems recognize — ensuring higher discoverability in both AI and search.

Can Ziply integrate with my CMS?

Yes. Ziply connects with WordPress, HubSpot, Webflow, and other CMS platforms for seamless publishing and content updates.

Does Ziply support team collaboration?

Definitely. Teams can collaborate across campaigns, assign tasks, and track content performance from ideation to amplification.

How does Ziply measure content performance?

Content analytics include AI visibility metrics, engagement velocity, sentiment distribution, and contribution to pipeline influence.

Can Ziply replace my SEO tools?

Ziply complements — not replaces — SEO tools. It ensures your content is optimized not just for Google, but for the AI assistants shaping buyer research.

What industries benefit most from Ziply’s Content Intelligence?

B2B SaaS, enterprise tech, data platforms, and professional services — any company aiming to establish thought leadership and measurable authority in AI-driven discovery.

Demand Orchestration (Advocacy + Amplification)

What is Demand Orchestration in Ziply?

Demand Orchestration aligns visibility, authority, and advocacy to drive measurable pipeline growth — connecting marketing and sales efforts into one continuous flywheel.

How does Ziply’s Advocacy Amplification work?

Ziply personalizes content for employees, partners, and influencers — enabling them to share authentic variants that amplify reach and credibility.

Can I activate both employees and partners?

Yes. Ziply supports multi-tier advocacy — employees, partners, customers, and influencers — all contributing to stronger, multi-source authority signals.

Why does advocacy matter for AI visibility?

AI systems prioritize brands mentioned across multiple trusted voices and contexts. Advocacy creates the diversity and authenticity AI models reward.

Does Ziply automate social sharing?

Ziply generates unique content variants per user using their digital twin, ensuring no copy-paste posts. It can also schedule and publish across LinkedIn, X, and other channels.

How does Ziply measure advocacy impact?

Metrics include engagement rate, reach amplification, authority signal diversity, and AI citation frequency uplift from advocacy actions.

Is Ziply a replacement for social scheduling tools?

Yes to some extent. While it automates distribution, Ziply’s focus is authority amplification — turning advocacy into measurable visibility and demand.

Can Ziply connect marketing and sales teams?

Yes. Ziply integrates with CRM and sales engagement tools to tie visibility and advocacy efforts directly to pipeline and revenue outcomes.

How does Ziply maintain authenticity in advocacy?

Each post variant is personalized to the advocate’s tone, audience, and network, maintaining brand alignment without robotic repetition by creating digital twins for each advocate.

What kind of ROI can brands expect from advocacy?

Customers typically see 5× greater reach, 8× engagement, and up to 4× faster pipeline growth due to network amplification and credibility gains.

Platform & Architecture

What makes Ziply different from marketing automation platforms?

Traditional automation pushes campaigns; Ziply connects visibility, authority, and advocacy — measuring what AI sees and amplifying it into demand.

Is Ziply an AI platform or a marketing platform?

Both. Ziply is an AI Visibility Platform that integrates marketing intelligence, content automation, and advocacy orchestration in one loop.

Can Ziply integrate with my existing MarTech stack?

Yes. Ziply integrates with CRMs (Salesforce, HubSpot), CMS (WordPress, Webflow), and analytics tools (GA4, Looker, Tableau).

How is Ziply’s AI used within the platform?

Ziply uses Agentic AI for opportunity discovery, content optimization, and recommendation — not just generation.

Does Ziply support API integrations?

Yes, a flexible API layer enables custom data pipelines, dashboard integrations, and reporting automation.

What analytics dashboards are included?

Real-time AI Visibility KPIs, Content Intelligence metrics, Advocacy performance, and Pipeline Attribution analytics.

Can Ziply scale for large enterprises?

Absolutely. Ziply is built on a scalable multi-tenant architecture suitable for startups to global enterprises.

Is Ziply cloud-based?

Yes. Ziply runs on secure, high-availability cloud infrastructure with role-based access and enterprise compliance.

How quickly can we onboard Ziply?

Most customers complete onboarding in 1–3 weeks, including visibility audit setup and initial content orchestration.

Does Ziply offer managed services?

Yes — including onboarding, implementation, and strategic consulting for visibility architecture and content strategy.

Pricing & Plans

Does Ziply offer a free trial?

Yes, Ziply offers a free trial so you can explore platform capabilities and visibility insights before upgrading.

How is pricing structured?

Plans scale by team size, content volume, and analytics depth — from starter plans to enterprise bundles.

Are there usage-based limits?

Yes, content generation and AI query volumes scale with plan tiers.

Can I upgrade or downgrade anytime?


Absolutely. Ziply allows flexibility as your needs evolve.

Does Ziply charge for integrations?

Core integrations are included; premium connectors may require higher-tier plans.

Is onboarding included in all plans?

Yes, every plan includes guided onboarding and access to best-practice templates.

What’s included in the enterprise plan?

Advanced authority analytics, custom dashboards, advocacy automation, and dedicated success management.

Do you offer custom enterprise pricing?

Yes, for large organizations with complex integrations or global visibility requirements.

Is there an annual commitment?

Both monthly and annual options are available; annual commitments include cost savings.

What payment methods do you accept?

Ziply supports all major credit cards and invoice-based payments for enterprise customers.

Security & Compliance

Is Ziply GDPR compliant?

Yes. Ziply adheres to GDPR, CCPA, and global data privacy standards.

Where is data stored?

All data is securely hosted in North America on AWS infrastructure.

Does Ziply use customer data for model training?

No. Customer data remains confidential and is never used to train third-party models.

Can we request data deletion?

Yes, Ziply supports full data export and deletion upon request.

Is access role-based?

Yes, granular role-based permissions and audit trails are available.

Does Ziply support SSO?

Yes. Single Sign-On via SAML, Google Workspace, and Microsoft 365 is supported.

How secure are integrations?


All integrations use encrypted APIs and OAuth-based authentication.

Has Ziply undergone security audits?

Yes, regular third-party audits ensure compliance with standards. We are AWS certified as “Qualified Software” based on foundational technical review audit.

Can we host Ziply on-premise?

Ziply is fully SaaS-based, but hybrid deployment options are available upon enterprise request.

Does Ziply support data residency requirements?

Yes, for enterprise customers with regional compliance needs.

General & Support

Who is Ziply for?

CMOs, CROs, content leaders, and revenue teams looking to build authority, amplify reach, and accelerate demand in the AI era.

What makes Ziply unique?

It’s the only platform that unifies AI discoverability, content intelligence, and demand orchestration into one measurable growth loop.

Does Ziply provide customer support?

Yes, via chat, slack, email, and dedicated success managers for enterprise customers.

What industries does Ziply serve?

B2B and B2B2C SaaS, tech, professional services, data infrastructure, and AI-driven industries.

Where is Ziply headquartered?

Ziply operates in North America with a global customer base.

Does Ziply offer strategy consulting?

Yes — including authority graph design, content planning, and AI visibility architecture.

How long does it take to see results?

Many customers see measurable improvements in AI visibility and engagement within 60-90 days.

Can Ziply integrate with my analytics tools?

Yes — it syncs with GA4, HubSpot, Salesforce, and Looker.

Does Ziply support multi-language content?

Yes. The platform supports multilingual content generation and optimization.

Where can I learn more?

Visit the Resource Hub for guides, webinars, and case studies on AI visibility and authority growth.

Agencies

How can agencies use Ziply to serve their clients?

Agencies can use Ziply to measure, optimize, and report on their clients’ AI visibility and authority across major LLMs. It helps demonstrate measurable outcomes — from content performance to brand discoverability and advocacy impact.

Does Ziply support multi-client management?

Yes. Agencies can manage multiple clients under a single dashboard, with separate workspaces, reports, and permissions for each account.

Can agencies white-label Ziply’s platform or reports?

Yes. Ziply offers customizable dashboards, branded reports, and embeddable analytics, allowing agencies to present AI visibility and authority insights under their own brand.

What types of agencies benefit most from Ziply?

Content marketing, digital strategy, SEO, PR, and demand generation agencies — especially those expanding into AI-driven visibility and authority measurement.

Can agencies use Ziply to generate content for multiple clients?

Absolutely. Ziply’s Content Factory supports AI-optimized and SEO-ready asset creation at scale, ideal for managing multiple brands and campaigns efficiently.

Does Ziply integrate with the tools agencies already use?

Yes. Ziply connects seamlessly with CMS platforms (WordPress, HubSpot), CRMs (Salesforce, HubSpot), and analytics tools (GA4, Looker, Tableau) — streamlining client reporting.

Can Ziply help agencies expand their service offerings?

Yes. Agencies can add AI Visibility Audits, Authority Intelligence reporting, and Advocacy Activation as new, high-value services for their clients.

Does Ziply provide insights agencies can use in pitches or retainers?

Definitely. Agencies can use Ziply’s data to prove visibility gaps, quantify authority scores, and present ROI projections that win retainers and renewals.

Is there special pricing or a partner program for agencies?

Yes. Ziply offers agency-tier pricing with volume discounts, dedicated success support, and co-marketing opportunities for certified partners.

How does Ziply ensure client data privacy in multi-account setups?

Each client account is siloed with role-based access, ensuring complete data privacy, security, and compliance across all agency-managed accounts.

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